Transforming Urban Mobility: How CABBPLUS Built a Smart, Secure, and Scalable Platform on AWS with AIS Business

Executive Summary

CABBPLUS, a premium taxi service in Thailand, is modernizing urban mobility with a world-class experience that blends luxury, safety, and convenience. To keep pace with rising customer expectations and an increasingly digital transport landscape, CABBPLUS partnered with AIS Business to migrate from on-premises systems to a modern, cloud-native architecture on Amazon Web Services (AWS). The result: deployments cut from hours to minutes, uptime above 99.9%, stronger security and governance, and a platform ready for data, AI/ML, and Smart Mobility innovation.

Company Profile

• Industry: Transportation & Mobility
• Headquarters: Thailand
• Service Model: Premium taxi service (London Taxis) with Wi-Fi, USB charging, and wheelchair accessibility
• Customer Channels: Website, call center, and service stands at airports, top malls, hospitals, and premium hotels

Business Challenge

CABBPLUS’ on-premises environment constrained growth and agility at a time when speed, safety, and adaptability were becoming critical to the customer journey.

Pain points included

• Lengthy deployment cycles—taking hours per update
• No auto-scaling to absorb usage spikesInsecure and brittle inter-office connectivity
• Siloed, non-centralized monitoring that complicated maintenance and incident response

These limitations slowed innovation, extended time-to-market, and increased operational risk.

Solution Overview

AIS Business, an AWS Advanced Tier Services Partner, designed and implemented a full-scale, cloud-native architecture on AWS that combines best-practice security, high availability, and automated operations.

1. Containerized Core on Amazon EKS Re-platformed core applications into containers orchestrated by Amazon Elastic Kubernetes Service (EKS)Multi-AZ deployment for resilience and uptime exceeding 99.9%Deployment windows reduced from hours to minutes
2. Enterprise-Grade Security Centralized identity and least-privilege controls via AWS Identity and Access Management (IAM)Application-layer protection with AWS Web Application Firewall (WAF) against OWASP Top 10Data encryption at rest and in transit; secure site-to-site connectivity via VPN
3. DevOps Automation & CI/CD Image management with Amazon Elastic Container Registry (ECR) Automated build-test-deploy pipelines integrated with EKS Faster, safer releases with consistent quality gates and rollback capability
4. Observability & Governance Amazon CloudWatch for real-time metrics, logs, and alerts AWS CloudTrail for auditability and change tracking across environments Proactive incident response and transparent governance at enterprise scale
5. Managed Services by AIS  Business  Cloud Advisory & Migration: Strategy, architecture, and secure cutover 24×7 Managed Operations: Dedicated NOC/SOC for monitoring and response Hybrid & Multi-Cloud Integration: Interoperability across platforms Secure Connectivity: AIS MPLS and planned AWS Direct Connect for high-throughput, low-latency links

Outcomes

• Release Velocity: Deployment time cut from hours to minutes
• Reliability: Uptime >99.9% with Multi-AZ architecture
• Security Posture: Strengthened across identity, application, and data layers
• Operational Efficiency: Automated CI/CD and centralized observability improved DevOps collaboration
• Future-Ready Foundation: Scalable platform for AI, analytics, and Smart Mobility services

Why AIS Business

AIS Business combines deep AWS expertise with end-to-end managed services and secure, enterprise-grade connectivity. Acting as a long-term technology partner—not just a provider—AIS Business helps customers accelerate transformation while reducing operational risk and complexity.

Roadmap

• Near Term:Implement AWS Direct Connect to enhance throughput, reliability, and predictable latency
• Next Phase:Expand data analytics and AI/ML capabilities to power demand forecasting, dynamic dispatch, route optimization, driver safety analytics, and personalized customer experiences—evolving CABBPLUS into a fully integrated Smart Mobility Platform

Conclusion

The collaboration between CABBPLUS, AIS Business, and AWS demonstrates how transportation providers can move beyond traditional services to an intelligent mobility model. With a secure, scalable, and automated cloud foundation, CABBPLUS is positioned to continually innovate—meeting the expectations of a connected, data-driven generation and shaping the future of Thailand’s transportation industry.