Enhance Security
with Advanced AI Camera
Experience a new level of protection with our next-gen AI Camera, specially crafted to suit Thai lifestyles. Smarter than any self-installed camera on the market, this intelligent device is designed for the modern smart home. Equipped with advanced image analysis and real-time alerts for important events, it ensures seamless performance and greater peace of mind for you and your loved ones.
Why 
Feature
AiCAM
Standard Smart Camera
AI Performance
Understands what’s dangerous, risky and alerts you instantly
No AI or limited AI that may not be trained on Thai-specific data.
Security & Smart Detection
Detects key events and analyzes behaviors with better precision
Sends alerts only when detecting motion; unable to distinguish between threats.
Daily Highlights Summary
Summarizes important movements and events automatically, allowing users to easily review them.
Users must manually review recorded events
Advanced Recognition
Smart recognition of people, animals, and vehicles
Lacks this capability
Advanced AI Cameras
Compatible with any Wi-Fi network
Supports SIM cards from all carriers
Compatible with any Wi-Fi network
Remark : AI Camera functions as a standard device without a subscription. For full intelligent features, we recommend choosing AI packages.
Package
A security package designed for every situation.
Ensuring peace of mind with free 3-day event playback.
-
Ai Smart Outdoor Security
-
Ai Smart Indoor Security
-
Ai Smart Elderly Care
-
Ai Smart Child Care (Coming Soon)
-
Ai Smart Pet Care (Coming Soon)
Features
Personalize alerts to fit your needs.
- fire and smoke detection
- vehicle and parking alerts
- suspicious behavior
- Package deliveries
Accurately recognize faces and identities.
- scan and recognizes up to 5 cars
Captured events and track statistics
- When encountering people pets and vehicles
Personalized Daily Highlights
- Automatic summary of captured daily events
Features
Personalize alerts to fit your needs.
- fire and smoke detection
- A Stranger is seen
- Dangerous behavior is seen
Accurately recognize faces and identities.
- scan and recognizes up to 10 family members
Captured events and track statistics
- When encountering people
- When a person enters and exits the camera view
- Auto-generated daily highlight of key events
Features
Personalize alerts to fit your needs
- Fall detection
- Potentially unconscious
- Disappearing from view for a set amount of time
Captured Events and Track Statistics
- Eating and drinking
- when relaxing and when being active
Personalized Daily Highlights
- Automatic summary of captured daily events
Features
Personalize alerts to fit your needs
- Disappearing from view for a set amount of time
- Entering or exiting a designated area
- When a stranger comes into view
Captured Events and Track Statistics
- Eating and drinking
- when relaxing and gaming
- Studying and doing homework
Personalized Daily Highlights
- Automatic summary of captured daily events
Features
Personalize alerts to fit your needs
- When pets are seen
- Pets disappearing from view for a set amount of time
- Pets causing damage
- Pets being inactive for too long
Captured Events and Track Statistics
- Scan and recognize your pets (dogs, cats , birds)
- Feeding
- Sitting down and relaxing
- Playing around and being active
Personalized Daily Highlights
- Automatic summary of captured daily events
Cloud Storage Offers.
Upgrade now
and enjoy
extended event playback access.
Upgrade playback
access
Extend to
49 Baht
Upgrade playback
access
Extend to every
89 Baht
Compatible Accessories for
Gadget SIM
SD CARD
SD Card High Endurance is specially designed for continuous, heavy-duty writing. Perfect for AiCAM security cameras to deliver reliable, uninterrupted recording
SanDisk High Endurance
SanDisk High Endurance
How to use AiCAM
After purchasing the camera and subscribing to an AiCAM package, follow these steps to set up and start using the service:
Install the camera according to the instructions in the package.
Download the AiCAM application from the App Store or Play Store.
Log in using your phone number or internet service number.
Connect the camera through the AiCAM application.
Select an AI feature – each camera supports one AI feature at a time.
Note:
- If you haven't purchased a package yet, the system will redirect you to the website to complete the package purchase. After that, return to the app to connect your camera and select your AI feature.
Customer Support
Warranty Claim for Damage or Defects
AiCAM comes with a one-year warrantyfrom the purchase date.
If Damage is Found Within 7 Days of Purchase
1. Prepare the camera along with all accessories included in the package.
- Visit the same AIS Shop branch where the IP Camera was purchased.
2. Contact JFTEC Call Center
- Call 02-108-8518 or use Live Chat on the AiCAM application.
3. Prepare the receipt/tax invoice received upon purchasing the camera.
4. Product Inspection by JFTECH
- JFTECH will inspect the product to confirm whether the camera is eligible for replacement.
5. Receive Claim Form
- JFTECH will send the camera claim form to the customer via Live Chat on the AiCAM application.
6. Visit an AIS Shop to Request a Camera Replacement
- Customers must prepare and bring the following items:
- The camera along with all accessories included in the original packaging.
- The receipt/tax invoice received upon purchasing the camera.
- The claim confirmation document received from JFTECH via email.
If the customer does not have the claim confirmation document, AIS Shop staff will not proceed with the camera replacement.
If Damage is Found After 7 Daysfrom the Purchase Date
1. Contact JFTEC Call Center at 02-108-8518.
- Operating Hours: Monday – Sunday 8:30 AM – 6:00 PM
- After hours: Leave a message, and a Call Center representative will contact you the next day.
2. Send the IP Camera to JFTEC for inspection.
- Customers are responsible for all shipping costs.
- Shipping Address:Friendly Groups Logistics Co., Ltd. (Warehouse 5/3) 39 Moo 16, Soi Hongsakul, Phahonyothin Road Khlong Nueng, Khlong Luang District Pathum Thani 12120 Phone: 094-426-8885
How to Report AiCAM Service Issues
For Camera, Usage, or AiCAM App Issue
Contact
JFTEC Call Center at 02-108-8518
Operating Hours:
- Monday – Sunday : 8:30 AM – 6:00 PM
After hours:
- Leave a message, and a Call Center representative will contact you the next day.
For AiCAM Package Purchase Issues
Contact
AIS Customer Service at 1175.
Frequently Asked Questions (FAQ)
A : Customers can purchase the IP Camera through AIS sales channels, including:
- AIS Shops nationwide
- AIS Online Store
- Marketplace เช่น Shopee lazada
A : Customers can purchase AI add-on packages through:
- https://www.ais.th/Ai-CAM or
- By dialing the package code listed below
| Subscribe to AI Add-on Packages for AIS Prepaid Customers | USSD Package Codes |
|---|---|
| AiCAM Monthly Package - 99 THB/month (Records for 3 days) | *777*8001# |
| AiCAM Storage Upgrade to 7 Days Package - 49 THB/month | *777*8004# |
| AiCAM Storage Upgrade to 30 days Package – 89 THB/month | *777*8003# |
| Subscribe to AI Add-on Packages for AIS Postpaid Customers | USSD Package Codes |
|---|---|
| AiCAM Monthly Package - 99 THB/month (Records for 3 days) | *777*8001# |
| AiCAM Storage Upgrade to 7 Days – 49 THB/month | *777*8004# |
| AiCAM Storage Upgrade to 30 Days package – 89 THB/month | *777*8003# |
| Subscribe to AI Add-on Packages for AIS Fibre Customers | USSD Package Codes |
|---|---|
| AiCAM Monthly Package - 99 THB/month (Records for 3 days) | *777*8001# |
| AiCAM Storage Upgrade to 7 Days – 49 THB/month | *777*8004# |
| AiCAM Storage Upgrade to 30 Days package – 89 THB/month | *777*8003# |
A : No, AiCAM is exclusively available for AIS customers.
A : Customers can purchase multiple AI add-on packages; however, only one AI add-on package can be used per camera at a time. The system will deduct the total package amount from the customer’s wallet balance for prepaid customers or charge it through the billing cycle for postpaid customers with no pro-rata billing.
A : No, changing to a new WiFi or relocating will not affect AiCAM usage. However, customers must perform a factory reset on the camera and reinstall and reconnect the camera to the new WiFi network.
A : Yes, each camera can have only one AI feature activated at a time in the AiCAM application.
A : Yes, customers can purchase an AI add-on package before buying an IP Camera. However, the package cannot be used until the camera is purchased, installed, and linked to the previously bought AI add-on package in the AiCAM application.
A : Customers can purchase an AI Cloud Storage add-on package first, but they cannot use it until they have purchased and installed an IP Camera, activated an AI add-on package and selected an AI feature in the AiCAM application. Each camera can have only one AI Cloud Storage add-on package at a time.
A : No, customers can purchase an unlimited number of AI Cloud Storage packages, regardless of the number of cameras they own. All AI Cloud Storage package amounts will be deducted from the customer’s wallet balance for prepaid customers or charged through the billing cycle for postpaid customers, with no pro-rata billing.
A : Customers can cancel AI add-on packages or AI Cloud Storage add-on packages only via the AiCAM application.
A : To change the AI feature, customers must cancel the existing AI add-on package linked to the camera, purchase a new AI add-on package through AIS channels and select the new AI feature in the AiCAM application. Note: AIS does not offer pro-rata billing—customers will be charged the full 30-day amount regardless of actual usage date.
A : AIS encrypts all customer identity and package purchase data before transmitting it exclusively to JFTECH. AIS does not share any actual customer information with any third party. The encryption process uses a randomized method, ensuring that JFTECH cannot decrypt or retrieve the original data by any means.
A : No, the AiCAM add-on package already includes One AI feature selection and 72 hours of cloud storage for event recordings detected by AI, allowing customers to review past events.
A : To use the AI Cloud Storage package, customers must first have an active AiCAM add-on package. Follow these steps:
- Log in to the AiCAM application using the phone number or internet number linked to the add-on package.
- Ensure the camera is connected and online.
- Select the connected camera in the application.
- The camera must have an active AI feature.
- If an AI add-on package has not been purchased and linked or an AI feature has not be selected, the AI Cloud Storage add-on package cannot be used.
- Choose a desired Cloud Storage upgrade package for the selected camera.
A : AIS and JFTECH cannot access any recorded data. Only the AiCAM user has exclusive access to their own recorded information.
A : No, only JFTEC IP Cameras sold by AIS through AIS Channels can be used with the AiCAM application and AI add-on packages. Once a camera is linked to an AI feature and an AI add-on package, such add-on package is considered activated and cannot be transferred to another camera.
A : No, the AI Cloud Storage add-on package is exclusively compatible with AiCAM cameras and the AiCAM application.
A : No, once the recording period has expired, the footage can no longer be accessed. JFTECH’s system will permanently delete the data after 10 days.
A : For optimal performance, AiCAM requires an internet speed of at least 2 Mbps or higher.
A : No, the camera cannot be scheduled to record at specific times. It offers two recording modes
- Continuous 24-hour recording
- Event-triggered recording (e.g., motion detection)
A : By default, the camera does not record if no event occurs. However, it can be configured to record based on motion detection. This setting can be adjusted manually through the AiCAM app.
A : Can an AIS branch sell the AiCAM camera together with a Gadget SIM, and is the internet speed sufficient?
A : Technically, both outdoor and indoor cameras can be used in either environment. However, there are important considerations:
- Outdoor cameras are designed to withstand weather conditions and can be used both indoors and outdoors. However, they include features like an automatic spotlight that activates in low light, which may be disruptive indoors. This feature can be turned off in the camera settings via the AiCAM app.
- Indoor cameras are not weatherproof and are not suitable for outdoor use, especially in areas exposed to water, dust, or extreme temperatures. Using them outdoors may result in damage or reduced performance.
A : Yes, but the system will not include AI support to filter or classify events for the user.
A :
- 10 people are in indoor security
- 5 cars are in outdoor security
- 5 animals are in pet care (not yet available for sale)
A : Motion-based recording is available when using the AI Package or Cloud Storage. If the customer prefers continuous 24-hour recording, an SD card is required. The SD card can also be used together with the AI Package for enhanced functionality.
