Package terms and conditions 

• The PLAY FAMILY package is available exclusively to AIS Postpaid, Prepaid, and AIS 3BB Fibre3 customers registered as residential individuals. 

• The PLAY FAMILY package is free for the first month. Thereafter, a monthly fee of THB 119 (excluding VAT) will be charged. The fee does not include the main internet package. 

• Limited to one entitlement per customer number only. 

• A confirmation SMS will be sent upon successful subscription. 

• The PLAY FAMILY package allows access on up to 2 screens simultaneously through the AIS PLAY application. The system supports the following device and operating systems:  

• (1) Smartphones/tablets running Android 9 or later, or iOS 11 or later 

• (2) Large-screen device including Android TV, Android Box, Samsung Smart TV (Tizen OS 4.0 or later), AIS PLAYBOX and Apple TV 

• Subscriber can watch RAJADAMNERN STADIUM through the AIS PLAY application on up to 1 device simultaneously. 

• This offer is not transferable and is not eligible for service changes such as switching between prepaid and postpaid plans, number porting, account name changes, or other modifications. 

• Service fees will be charged according to the specified terms upon successful package subscription. MIMO Tech Company Limited (“the Company”) reserves the right not to refund any unused portion of the package fee in cases where the package is not used or is cancelled before the end of the subscription period. Additionally, the package usage rights are non-transferable to other user accounts, including converting from a prepaid to a postpaid plan, from a postpaid to a prepaid plan, porting to another network, changing the account holder’s name, or making any other modifications.  

• The usage rights and service rates specified are for domestic and personal use only. Commercial use or any use that may adversely affect other users is prohibited. Reproduction, modification, or public distribution of the content is also prohibited. If the Company detects any illegal use or any use that may cause damage to the Company, the Company reserves the right to immediately terminate the service package. 

• The Company reserves the right to make changes to the details and will provide prior notice through the Company’s website.  

• The Subscriber agrees that MIMO Tech Company Limited and Mono Streaming Company Limited may collect, use, and process the Subscriber’s personal data solely to the extent necessary for providing the subscription package. This includes, without limitation, (a) user account administration, (b) identity verification, (c) after-sales service, and (d) fulfillment of related contractual obligations. Such collection, use, and processing shall comply with the Personal Data Protection Act B.E. 2562 (2019) and the Company’s published Privacy Policy.