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To Enhance Security for Digital Services
AIS requests customers who have received a notification to complete their SIM registration by 31 August 2026 to avoid potential service suspension
Via one of the following channels:
Please prepare your National ID
รcard for verification.
SIM Registration in Compliance with NBTC Requirements
All mobile numbers must be properly registered in accordance with NBTC requirements to avoid potential service suspension.
Keeping your mobile number registration information accurate and up to date is an important measure to enhance user security. It helps ensure that the identity of the registered mobile number owner can be properly verified, supports secure access to digital services linked to the mobile number, and reduces the risk of your number being misused or impersonated by fraudsters.
If your SIM registration is incomplete, you will receive a notification from AIS via SMS, MMS, or Push Notification.
If your SIM registration is incomplete, you will receive a notification from AIS via SMS, MMS, and a voice notification when making an outgoing call.
Mobile number holders can complete their SIM registration through one of the following channels. Please have your Thai national ID card, SIM card, and mobile phone ready before proceeding.
- Website: SIM Registration Website
- Dial: *161*2*Thai National ID number#, then press Call. Wait for the SMS and follow the instructions.
- myAIS App (turn off Wi-Fi): Go to Update SIM User Information, or update via myAIS
- or update via myAIS In person: Visit an AIS Shop, Telewiz, or AIS authorized dealer.
*For more information, call 915602 (free of charge).
Download myAIS app
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