dplus

Watch Global, Asian and Thai stories
Imagine More


Premium Package
 

Monthly Package

289 Baht

Per month
Video Resolution
Up to 4K resolution
(depends on the device)
Devices
Stream up to 4 devices
Press
*365*4#
Yearly Package

2,290 Baht

Per year
Video Resolution
Up to 4K resolution
(depends on the device)
Devices
Stream up to 4 devices
Press
*365*5#


Mobile Packages
 

Monthly Package

99 Baht

Per month
Video Resolution
Up to HD resolution
Devices
Stream up to 1 device
(on mobile or tablet)
Press
*365*2#
Yearly Package

799 Baht

Per year
Video Resolution
Up to HD resolution
Devices
Stream up to 1 device
(on mobile or tablet)
Press
*365*3#

Q&A

You can subscribe to Disney+ Hotstar through the different steps below:

USSD

  1. Monthly Mobile Package 99THB *365*2#
  2. Yearly Mobile Package 799THB *365*3#
  3. Monthly Premium Package 289THB *365*4#
  4. Yearly Premium package 2,290THB *365*5#

AIS website

  1. Go to https://www.ais.th/play/otherapp.html?scrolltop=othernew_disney
  2. Choose your package and click ‘click’ button
  3. If you are not on an AIS network, you will be required to log in using your AIS mobile number and OTP
  4. You will see a Thank you page
  5. You will receive an SMS confirmation once your subscription is successful with a link to download the Disney+ Hotstar app

Call center 1175

AIS shop and AIS Telewiz Shop

After completing the registration, you will receive an SMS confirmation. If you didn't receive an SMS confirmation, please contact our call center by dialing 1175.

 

No, the Disney+ Hotstar offer with AIS is only available to AIS mobile customers. To become eligible for the AIS offer, non-AIS customers may sign up for a new AIS mobile number or transfer their number to AIS. Please click here or press *151*ID card number# and press call.

Disney+ Hotstar content is available on the Disney+ Hotstar application and website Disneyplushotstar.com on the following supported devices:

Desktop or Laptop Browsers

  • Google Chrome v75.x
  • Mozilla Firefox v70.x
  • Microsoft Edge v79+
  • Safari version v11+

Mobile and tablets

  • Android v4.4.4+
  • iOS v10+
  • iPad v10+
  • Mobile web

Living room devices

  • Android TVs with TV OS 7.0 or above
  • Chromecast (Gen 2 onwards, firmware 1.43 & above)
  • Apple tvOS 11 & above (Gen 4 onwards)

You can start watching by following the steps below:

On your iOS / Android app

  1. Download the Disney+ Hotstar application from your Apple App store or Google Play Store
  2. Enter your AIS mobile number to create an account > Click ‘Continue’
  3. You will receive a 4-digit code through SMS; Enter the 4-digit code onto the app > Click ‘Continue’
  4. Fill in your registration details
  5. Click on ‘Create Account’
  6. You will be redirected to the home page
  7. Start watching!

On your desktop browser

  1. Visit www.disneyplushotstar.com
  2. Please agree to the Terms of Use and Privacy Policy by clicking ‘Continue’
  3. Enter your AIS mobile number to create an account > Click ‘Continue’
  4. You will receive a 4-digit code through SMS; Enter the 4-digit code onto the app > Click ‘Continue’
  5. Fill in your registration details
  6. Click on ‘Create Account’
  7. You will be redirected to the home page
  8. Start watching!

How to access Disney+ Hotstar next time (You will be able to watch without having to log-in again*)

  1. Launch the Disney+ Hotstar application or the website www.disneyplushotstar.com
  2. Start watching!

*note:

  1. You are required to enter an OTP to verify your account upon your first login.
  2. When viewing through the website, you may need to verify with OTP again if you cleared cache or change browsers.
  3. if you have more questions, please reach out to Disney+ Hotstar customer support at [email protected] or by heading to help.hotstar.com (live on 30 June 2021)

Disney+ Hotstar is the dedicated streaming home for global, Asian and Thai stories. It brings together blockbuster Hollywood movies and award-winning content from Disney, Marvel, Star Wars, Pixar, National Geographic, FX, 20th Century Studios and many more, a wide array of titles from leading Thai studios as well as highly-acclaimed films and shows from the region.

Enjoy the features following your selected package:

Details

Disney+ Hotstar Mobile Package

Disney+ Hotatart Premium Package

Pay monthly

99 Baht

289 Baht

Pay annually

799 Baht

2,290 Baht

Watch all our titles

✔

✔

Download & watch offline (On mobile devices only & for selected content)

✔

✔

Create Profiles 

Up to 7

Up to 7

Concurrent streaming

1 Screen

4 Screens

Cast/Airplay

X

✔

Maximum Video quality

Up to HD (720p)

Up to 4K Ultra HD (2160p) , Dolby Vision

Maximum Audio Quality 

Stereo

Dolby 5.1, Dolby Atmos

Compatible devices

Phone & Tablet

Phone, Tablet, Laptop, TV

You will receive an SMS notification once your subscription is successful. 

Disney+ Hotstar is available for AIS Prepaid and Postpaid residential customer only. To become eligible for the AIS offer, non-AIS customers may sign up for a new AIS mobile number or transfer your number to AIS. Please click here or press *151*ID card number# and press call.

Please note that corporate account customers are not eligible for Disney+ Hotstar and will need to use their personal AIS mobile number to register.

Any changes to your mobile plan (Pre to post/Post to pre) or change mobile number or port out to other network servies will result in cancellation of your current Disney+ Hotstar subscription. If you would like to access Disney+ Hotstar, you will need to subscribe again. 

You can check the status of your subscription via the myAIS application.

  • If you subscribe to a monthly plan and would like to upgrade to an yearly plan, you will either have to wait for the monthly plan to lapse or cancel your monthly plan. At the end of that billing cycle, you can subscribe to the yearly plan by following these steps.
  • Please note that you will not be able to change your yearly plan to a monthly plan, and no refund will be provided if you decide to do so. For your benefit, we recommend you to use Disney+ Hotstar until the end of the current billing cycle and subscribe once it has expired.

For monthly and yearly plan

  1. myAIS application
  2. Call Center 1175
  3. AIS Shop and AIS Telewiz Shop

*** Except Yearly Premium package with monthly payment 169THB (12-month contract), customer can cancel the package via Call Center only

Once you cancel your Disney+ Hotstar subscription or when your subscription expires:

  • Monthly package, you will not be able to access Disney+ Hotstar immediately..
  • Yearly package, you will not be able to access Disney+ Hotstar immediately.

No, GOMO customers cannot subscribe to the Disney+ Hotstar offer on AIS.

 

Yes, AIS Corporate customers can subscribe Disney+ Hotstar package on ebusiness portal website

You can start watching by following the steps below:

On your iOS / Android app

  1. Download the Disney+ Hotstar application from your Apple App store or Google Play Store
  2. Enter your AIS mobile number to create an account > Click ‘Continue’
  3. You will receive a 4-digit code through SMS; Enter the 4-digit code onto the app > Click ‘Continue’
  4. Fill in your registration details
  5. Click on ‘Create Account’
  6. You will be redirected to the home page
  7. Start watching!

On your desktop browser

  1. Visit www.disneyplushotstar.com
  2. Please agree to the Terms of Use and Privacy Policy by clicking ‘Continue’
  3. Enter your AIS mobile number to create an account > Click ‘Continue’
  4. You will receive a 4-digit code through SMS; Enter the 4-digit code onto the app > Click ‘Continue’
  5. Fill in your registration details
  6. Click on ‘Create Account’
  7. You will be redirected to the home page
  8. Start watching!

How to access Disney+ Hotstar next time (You will be able to watch without having to log-in again*)

  1. Launch the Disney+ Hotstar application or the website www.disneyplushotstar.com
  2. Start watching!

*note:

  1. You are required to enter an OTP to verify your account upon your first login.
  2. When viewing through the website, you may need to verify with OTP again if you cleared cache or change browsers.
  3. if you have more questions, please reach out to Disney+ Hotstar customer support at [email protected] or by heading to help.hotstar.com (live on 30 June 2021)

There are 4 streaming quality settings* available on Disney+ Hotstar: Auto, High, Medium and Low. Disney+ Hotstar also offers full HD (1080p resolution) picture quality for most content*. On Android TV* & Apple TV* Disney+ Hotstar apps, there is a selection of Ultra HD 4K movies, which will also have Dolby Vision, Dolby Atmos included. (*compatible devices required)

The user interface of the Disney+ Hotstar app is available in English and Thai. The language of Disney+ Hotstar is based on your device or browser language settings. If your device setting is in Thai, the app will automatically be in Thai. 

Please "request OTP'' again and enter the new OTP to to proceed to the next step.

  • Mobile Package: Up to 1 concurrent screen (on mobile or tablet only)​
  • Premium Package: Up to 4 concurrent screens 

Yes, you can access Disney+ Hotstar via Google Chromecast on your Android and iOS devices.

Yes, you can login to Disney+ Hotstar on other networks by logging into Disney+ Hotstar with your AIS mobile number.

You can search for your favourite films or series by heading to the magnifying glass in the application, website browser, or living room device and typing in the film/series title. 

Monthly plan

For postpaid customers:

Once you subscribe to Disney+ Hotstar through AIS, you will be charged THB 99 on your monthly billing cycle for 12 months. Please ensure that you complete the payment each month in order to continue enjoying Disney+ Hotstar through AIS.

For prepaid customers:

You will be charged THB 99 immediately. Please ensure that you have sufficient balance in your account to access Disney+ Hotstar. After that, you will be charged each month on the same day.

Yearly plan

For postpaid customers:

Once you subscribe to Disney+ Hotstar through AIS, you will be charged THB 2,290 on your that month or next month's billing cycle. 12 months later, you will be charged again.

For prepaid customers:

You will be charged THB 2,290 immediately. Please ensure that you have sufficient balance in your account to access Disney+ Hotstar. 12 months later, you will be charged again.

Customers can subscribe vis the channels below.

Terms and Conditions

Terms and Conditions

  • This package is for AIS postpaid and prepaid customers as individual/residential registered only.
  • Monthly package 99 Baht/Month and package will automatically renew every month unless customer cancel the package.
  • Monthly Mobile package (watch concurrently on 1 screen at the same time per account)
  • Price is inclusive of VAT 7% but is exclusive of the internet connection fees.
  • Any changes including but not limited to converting from Postpaid to Prepaid, porting out, changing of ownership, and cancellation.
  • Existing Disney+ Hotstar subscribers are also eligible for this offer. Users must cancel the current package before subscribing to the offer.
  • Enjoy Disney, Marvel, Star Wars, Pixar, National Geographic and many other Global, Asian and Thai stories on the Disney+ Hotstar service which forms part of the bundled offer.
  • Entitled customers can start streaming Disney+ Hotstar on the app and/or the web by going to disneyplushotstar.com or by downloading the Disney+ Hotstar app via the App Store or Google Play Store and logging-in with their registered AIS mobile number.
  • By purchasing this package, the customer acknowledges and agrees that its use of Disney+ Hotstar will be subject to further general terms and conditions and other policies that apply to the use of Disney+ Hotstar services.
  • Your Disney+ Hotstar access starts on the day of the entitlement and any non-usage of this offer will not entitle you to any refund, compensation, or benefits from AIS or Disney.
  • AIS customer with an existing Disney+ Hotstar subscription cannot subscribe to same package.
  • The application is available on mobile and tablet for Android v4.4+ and iOS v10.0+
  • Support video quality up to HD (720p) at the maximum
  • Support Stereo audio quality at the maximum
  • Create profile up to 7 profiles
  • Download via App Store and Google Play Store.
  • The specified service fee is for domestic use only. Commercial use is strictly prohibited.
  • The company reserves the right to change the terms and conditions without prior notice.

Terms and Conditions

  • This package is for AIS postpaid and prepaid customers as individual/residential registered only.
  • Yearly package 799 Baht/Year and package will automatically renew every year, unless customer cancel the package.
  • Yearly Mobile package (watch concurrently on 1 screen at the same time per account)
  • Price is inclusive of VAT 7% but is exclusive of the internet connection fees.
  • Any changes including but not limited to converting from Postpaid to Prepaid, porting out, changing of ownership, and cancellation.
  • Existing Disney+ Hotstar subscribers are also eligible for this offer. Users must cancel the current package before subscribing to the offer.
  • Enjoy Disney, Marvel, Star Wars, Pixar, National Geographic and many other Global, Asian and Thai stories on the Disney+ Hotstar service which forms part of the bundled offer.
  • Entitled customers can start streaming Disney+ Hotstar on the app and/or the web by going to disneyplushotstar.com or by downloading the Disney+ Hotstar app via the App Store or Google Play Store and logging-in with their registered AIS mobile number.
  • By purchasing this package, the customer acknowledges and agrees that its use of Disney+ Hotstar will be subject to further general terms and conditions and other policies that apply to the use of Disney+ Hotstar services.
  • Your Disney+ Hotstar access starts on the day of the entitlement and any non-usage of this offer will not entitle you to any refund, compensation, or benefits from AIS or Disney.
  • AIS customer with an existing Disney+ Hotstar subscription cannot subscribe to same package.
  • The application is available on mobile and tablet for Android v4.4+ and iOS v10.0+
  • Support video quality up to HD (720p) at the maximum
  • Support Stereo audio quality at the maximum
  • Create profile up to 7 profiles
  • Download via App Store and Google Play Store.
  • The specified service fee is for domestic use only. Commercial use is strictly prohibited.
  • The company reserves the right to change the terms and conditions without prior notice.

  • This package is for AIS postpaid and prepaid customers as individual/residential registered only.
  • Monthly package 289 Baht/Month and package will automatically renew every month unless customer cancel the package.
  • Monthly Premium package (watch concurrently on 4 screens at the same time per account)
  • Price is inclusive of VAT 7% but is exclusive of the internet connection fees.
  • Any changes including but not limited to converting from Postpaid to Prepaid, porting out, changing of ownership, and cancellation.
  • Existing Disney+ Hotstar subscribers are also eligible for this offer. Users must cancel the current package before subscribing to the offer.
  • Enjoy Disney, Marvel, Star Wars, Pixar, National Geographic, and many other Global, Asian, and Thai stories on the Disney+ Hotstar service which forms part of the bundled offer.
  • Entitled customers can start streaming Disney+ Hotstar on the app and/or the web by going to disneyplushotstar.com or by downloading the Disney+ Hotstar app via the App Store or Google Play Store and logging-in with their registered AIS mobile number.
  • By purchasing this package, the customer acknowledges and agrees that its use of Disney+ Hotstar will be subject to further general terms and conditions and other policies that apply to the use of Disney+ Hotstar services.
  • Your Disney+ Hotstar access starts on the day of the entitlement and any non-usage of this offer will not entitle you to any refund, compensation, or benefits from AIS or Disney.
  • AIS customer with an existing Disney+ Hotstar subscription cannot subscribe to same package.
  • The application is available on mobile, tablet, laptop and tv for Android v5+ and iOS v11+, mobile web, desktop / laptop browsers such as Chrome v75+, Safari v11+, Microsoft Edge V79+, Firefox , Android TV OS 7+, Chromecast (Gen2 + (Firmware 1.43+) และ Apple tvOS11+ (Gen 4+) including Airplay streaming or casting
  • Support video quality up to 4K Ultra HD (2160p), Dolby Vision at the maximum.
    Video and audio quality subject to internet service, device capabilities, content and subscription type
  • Support Dolby 5.1, Dolby Atmos audio quality at the maximum
  • Create profile up to 7 profiles
  • Download via App Store and Google Play Store.
  • The specified service fee is for domestic use only. Commercial use is strictly prohibited.
  • The company reserves the right to change the terms and conditions without prior notice.

Terms and Conditions

  • This package is for AIS postpaid and prepaid customers as individual/residential registered only.
  • Yearly package 2,290 Baht/Year and package will automatically renew every year unless customer cancel the package.
  • Yearly Premium package (watch concurrently on 4 screens at the same time per account)
  • Price is inclusive of VAT 7% but is exclusive of the internet connection fees.
  • Any changes including but not limited to converting from Postpaid to Prepaid, porting out, changing of ownership, and cancellation.
  • Existing Disney+ Hotstar subscribers are also eligible for this offer. Users must cancel the current package before subscribing to the offer.
  •  Enjoy Disney, Marvel, Star Wars, Pixar, National Geographic, and many other Global, Asian, and Thai stories on the Disney+ Hotstar service which forms part of the bundled offer.
  • Entitled customers can start streaming Disney+ Hotstar on the app and/or the web by going to disneyplushotstar.com or by downloading the Disney+ Hotstar app via the App Store or Google Play Store and logging-in with their registered AIS mobile number.
  • By purchasing this package, the customer acknowledges and agrees that its use of Disney+ Hotstar will be subject to further general terms and conditions and other policies that apply to the use of Disney+ Hotstar services.
  • Your Disney+ Hotstar access starts on the day of the entitlement and any non-usage of this offer will not entitle you to any refund, compensation, or benefits from AIS or Disney.
  • AIS customer with an existing Disney+ Hotstar subscription cannot subscribe to same package.
  • The application is available on mobile, tablet, laptop and tv for Android v4.4+ and iOS v10.0+, mobile web, desktop / laptop browsers such as Chrome v75+, Safari v11+, Microsoft Edge V79+, Firefox , Android TV OS 7+, Chromecast (Gen2 + (Firmware 1.43+) และ Apple tvOS11+ (Gen 4+) including Airplay streaming or casting
  • Support video quality up to 4K Ultra HD (2160p), Dolby Vision at the maximum. Video and audio quality subject to internet service, device capabilities, content and subscription type
  • Support Dolby 5.1, Dolby Atmos audio quality at the maximum
  • Create profile up to 7 profiles
  • Download via App Store and Google Play Store.
  • The specified service fee is for domestic use only. Commercial use is strictly prohibited.
  • The company reserves the right to change the terms and conditions without prior notice.