Terms and Conditions for Package Usage 

1. These packages are available to AIS postpaid and prepaid customers who have activated the International Roaming service and whose account status is active (not temporarily suspended). Eligibility is limited to individual users who are registered under their own name and are the official owner of the phone number used to register for the insurance policy. Coverage is granted only to the name and number verified during login to the myAIS application.
2. Prices exclude 7% VAT. Package details are as follows:
   1. Asia & Australia Roaming Package THB 599. Free travel insurance coverage of up to THB 250,000 (Plan 1) Click
      1. Includes 15 minutes of call time for calls to Thailand, local calls within the roaming country, and incoming calls, as well as 15 GB of high-speed data (10 GB + 5 GB free), valid for 10 days
      2. in designated countries. Once the data allowance is used up, internet access will continue at a reduced speed of 128 Kbps until the end of the 10-day period.
   2. Asia & Australia Package THB 699. Free travel insurance coverage of up to THB 500,000 (Plan 2) Click
      1. Includes 15 minutes of call time for calls to Thailand, local calls within the roaming country, and incoming calls, as well as 17 GB of high-speed data (12 GB + 5 GB free), valid for 10 days in designated countries. Once the data allowance is used up, internet access will continue at a reduced speed of 128 Kbps until the end of the 10-day period.
   3. Asia & Australia Package THB 799. Free travel insurance coverage of up to THB 1,000,000 (Plan 3) Click
      1. Includes 15 minutes of call time for calls to Thailand, local calls within the roaming country, and incoming calls, as well as 20 GB of high-speed data (15 GB + 5 GB free), ), valid for 10 days in designated countries. Once the data allowance is used up, internet access will continue at a reduced speed of 128 Kbps until the end of the 10-day period.
   4. This package does not include usage for contacting MSIG Insurance. Customers will be automatically charged the standard cross-border service rate according to each country.
3. The package validity starts when the customer first connects to the internet abroad, within 60 days from the subscription date. For example, if subscribed on October 1st and the first connection occurs on October 15th at 13:30, the package will expire on October 25th at 13:30.
4. The start and end times of the package will be specified in the confirmation SMS from AIS. Usage is valid only after receiving this SMS.
5. Package Charging Policy
   1. Postpaid Customers: The package fee will be charged in the billing cycle when roaming internet usage begins. If unused within 60 days, the package will be automatically canceled without charge.
   2. Prepaid Customers: The package fee is charged immediately upon subscription. If unused within 60 days, AIS will automatically refund the package fee within 15 days after expiration.
   3. Package duration is calculated in full 24-hour periods based on Thailand time.
6. After using the full high-speed data quota, internet access will continue at 128 Kbps for the remaining duration.
7.  Call charges are calculated per minute. Any fraction of a minute is rounded up to one full minute per call.
8. Usage is limited to designated countries only.
9. Network selection is automatic when entering a supported country, based on the conditions of the subscribed package.  

Terms and Conditions for Travel Insurance. 

1. The applicant must be of Thai nationality and reside in Thailand.
2. The applicant must be between the ages of 1 and 70 years.
3. The applicant must be in good health and physically fit, with no disabilities.
4. The applicant must be an AIS network phone service user who has subscribed to the Ready2Fly Plus package, which includes travel insurance, and registered for the insurance policy as an individual.
5. The applicant must subscribe to the Ready2Fly Plus package and register for the insurance policy and coverage at least 2 hours prior to departing from Thailand. The registration link will be sent via SMS upon successful package subscription.
6. Coverage shall commence 2 hours prior to the insured person's departure from Thailand and shall continue until the end of the 10-day coverage period, or until the insured person returns to their residence in Thailand, or within 2 hours after returning to Thailand, or until the end of the insurance period, whichever occurs first. The journey must commence and conclude in Thailand.
7. Each insured person is entitled to receive this travel insurance benefit only once per trip.
8. The insured person consents to and authorizes Advanced Wireless Network Co., Ltd. ("AWN") to disclose personal information, including name, phone number, email, and package subscription details, to Advanced Digital Distribution Co., Ltd. for insurance coordination and to MSIG Insurance (Thailand) Public Company Limited ("the Company") for insurance application and underwriting.
9. The insured person consents to and authorizes medical facilities, including hospitals and clinics, insurance company officers, or related organizations to disclose information to MSIG Insurance (Thailand) Public Company Limited upon request regarding the insured person.
10. The Company reserves the right to provide coverage only for those who have registered for travel insurance benefits with complete and accurate names as per the specified conditions.
11. If the Company determines that the applicant has registered for travel insurance benefits after departing from Thailand, the Company will not provide coverage under any circumstances.
12. Details, conditions, coverage agreements, and exclusions are as specified in the insurance policy. Please review and understand the conditions, coverage agreements, and exclusions before subscribing to the roaming package with travel insurance. (Coverage amount and benefits depend on the insurance plan.) For more details, conditions, coverage agreements, and exclusions, please contact:
    • MSIG Call Center 02-007-9075, Monday - Friday, 8:30 AM - 9:00 PM, Saturday 9:30 AM - 6:00 PM (excluding Sundays and public holidays)
    • During international travel, you can contact MSIG Assist for emergency medical assistance on +66 2039 5704 (24 hours worldwide).
13. Upon returning to Thailand, if you need to contact the travel insurance claims department, you can reach:
    • MSIG Claims Hotline (24 hours): Call 1259, press 2.
    • More details at https://www.msig-thai.com/th/claims/personal-insurance/travel
14. This insurance policy does not cover travel to or within the following countries: Afghanistan, Azerbaijan, Cuba, Iraq, Israel, Kyrgyzstan, Lebanon, Libya, Nicaragua, North Korea, Pakistan, Palestine, Syria, Tajikistan, Turkmenistan, Uzbekistan, Iran, Nepal (for rock climbing and mountaineering), Russia, Ukraine.