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Communications
Platform-as-a-Service
(CPaaS)

Connect every modern communication channel with the business applications on a single platform

Communications Platform-as-a-Service (CPaaS)

The platform that meets all the communication needs of an organization, offered in the form of cloud-based APIs, enables the organization to connect every contemporary communication channel to their applications in a single platform. Be it voice, text, or video, without the necessity of building a backend system or separate interfaces for each system. This helps reduce management costs, increase agility, and flexibility in communicating in today's era.

Benefits for businesses

Business Automation

Enhancing both internal and external communication processes to be more automated, ensuring no communication is missed through seamless system integrations

Enhance Flexibility

Improving connectivity to applications for comprehensive support across all communication channels, enhancing overall flexibility

Higher Cost Savings

Reduced costs and complexities in setting up or building systems to support diverse connections, along with support from a team of experts

Compliance & Governance

Protect all organizational communications securely while complying with data security regulations

Addressing every communication channel.

Cloud PBX

AIS Cloud BizCall Office telephone service that allows both inbound and outbound calls and features the functionality of a PBX telephone system without the need for hardware investment

  • Cloud PBX functionality
  • Call recording
  • Automatic call forwarding
  • Analytical call data reporting via dashboard
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Voice API

Enhance the capabilities of customer applications by connecting through APIs to enable both outbound and inbound callin

  • High-quality voice in calls
  • User-friendly APIs for developers, accompanied by installation flows for programs
  • Easy system setup

SMS API

Enhance the capabilities of customer applications by integrating APIs to facilitate sending and receiving SMS

  • Support for sending a large volume of messages
  • User-friendly APIs for developers, accompanied by installation flows for programs
  • Ability to verify message delivery to customers

Contact Center

An all-inclusive contact center service that's easy to manage, featuring automated response systems, call flow management, and integration with customer databases

  • Auto attendant + Call flow
  • Call routing configuration
  • Dashboard displaying work performance on a single interface

Teams Connector

Make outbound and receive inbound calls using Microsoft Teams for business communication through Teams Connector, provided with basic telephone numbers from AIS

  • Enhance the efficiency of Microsoft Teams
  • Accessible across multiple devices (Mobile, Desktop)
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Mobile Voice Recording

Safely record and store conversations via mobile phones in compliance with regulation

  • Recording incoming/outgoing calls
  • Secure cloud-based storage for recorded data with proper protection
  • Web interface for management purposes

Consult with our experts to discover the right solutions for your business.

You can contact AIS Business experts for professional consultation and digital technology planning to drive business growth immediately.

 

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