Communications Platform-as-a-Service (CPaaS)

The platform that meets all the communication needs of an organization, offered in the form of cloud-based APIs, enables the organization to connect every contemporary communication channel to their applications in a single platform. Be it voice, text, or video, without the necessity of building a backend system or separate interfaces for each system. This helps reduce management costs, increase agility, and flexibility in communicating in today's era.

Benefits for businesses

Business Automation

Enhancing both internal and external communication processes to be more automated, ensuring no communication is missed through seamless system integrations

Enhance Flexibility

Improving connectivity to applications for comprehensive support across all communication channels, enhancing overall flexibility

Higher Cost Savings

Reduced costs and complexities in setting up or building systems to support diverse connections, along with support from a team of experts

Compliance & Governance

Protect all organizational communications securely while complying with data security regulations

Addressing every communication channel.

Cloud PBX

AIS Biz Connect Office telephone service that allows both inbound and outbound calls and features the functionality of a PBX telephone system without the need for hardware investment

Cloud PBX functionality
Call recording
Automatic call forwarding
Analytical call data reporting via dashboard

Voice API

Enhance the capabilities of customer applications by connecting through APIs to enable both outbound and inbound callin

High-quality voice in calls
User-friendly APIs for developers, accompanied by installation flows for programs
Easy system setup

SMS API

Enhance the capabilities of customer applications by integrating APIs to facilitate sending and receiving SMS

Support for sending a large volume of messages
User-friendly APIs for developers, accompanied by installation flows for programs
Ability to verify message delivery to customers

Contact Center

An all-inclusive contact center service that's easy to manage, featuring automated response systems, call flow management, and integration with customer databases

Auto attendant + Call flow
Call routing configuration
Dashboard displaying work performance on a single interface

Teams Connector

Make outbound and receive inbound calls using Microsoft Teams for business communication through Teams Connector, provided with basic telephone numbers from AIS

Enhance the efficiency of Microsoft Teams
Accessible across multiple devices (Mobile, Desktop)

Mobile Voice Recording

Safely record and store conversations via mobile phones in compliance with regulation

Recording incoming/outgoing calls
Secure cloud-based storage for recorded data with proper protection
Web interface for management purposes

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